Director Operations

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

Responsible for managing all day-to-day operations at the RDC. Provide leadership, coaching and training to all personnel while promoting TBC’s core values. Demonstrates strong management quality to drive performance, improve competency and productivity of DC operations. Ensures strong Operational and Inventory controls. Ensures safe & best practices are implemented and executed to drive continuous safety progress. Creates a culture of customer centricity, creativity, courage, commitment, and compliance. This position is responsible to implement best practices at the RDC to include: policies and procedures, people development, inventory management, administrative functions, safety requirements, asset management, and training.

Job Responsibilities

• Responsible for safety of all associates and Safety Performance of the dc
• Manage and develop a high-performance team, including hiring, training, and performance management, to ensure the smooth and effective operation of the RDC.
• Provide and analyze reporting as needed
• Responsible for Employee Engagement and maintain solid employee relations through regular communications and administration of the company’s Human Resource policies.
• Utilization, protection and management of company assets.
• Collaborate with HR to provide training, coaching and engagement of center personnel
• Develop depth and improve quality by encouraging cross-training and knowledge sharing.
• Assist in staffing and recruitment as needed
• Meet RDC operational productivity standards including cost per unit
• Operations Development (Methods, Training, Staffing)
• Ensuring the RDC is compliant with all Federal and State Laws; Guidelines and Company Policies.

Additional Responsibilities

Qualifications

• A 4-year degree in Logistics, Business or other related disciplines is preferred or equivalent experience in a distribution or transportation environment.
• Management experience including but not limited to leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred
• Experience working in a RF enabled distribution or warehouse environment
• Ability to work well under pressure (conflicting priorities, absenteeism etc.) and handle multiple tasks.
• Strong verbal and written communication skills.
• Ability to lift up to 50lbs repetitively while bending and twisting and ability to occasionally lift more than 50lbs
• Computer experience including Microsoft Office Suite; Warehouse Management Systems
• SAP experience a plus.
• High level of professional integrity
• Ability to work a flexible schedule including nights holidays and weekends
• 24/7 access to cell phone, email and security system in case of an emergency
• Must be able to pass a Criminal Background Check and Pre-Employment Drug Screen

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.