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Wholesale Technology Manager

Date: May 28, 2019

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation

Description

A successful Wholesale Technology Manager will oversee the analysis of business problem resolution with automated solutions, processes, and procedures. In the role, they will oversee, review, and approve design proposals and provide feedback on alignment with business requirements. Coach and provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user and system requirements. Create specifications for systems to meet business requirements.

Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results on new or special assignments. They will provide consultation on complex projects and be a top level contributor/specialist. Major contributor for the establishment/review of department delivery policies and procedures. Provide mentoring to Business Analysts to encourage their overall development and growth within the organization.

The Wholesale Technology Manager works to leverage their wide-ranging experience and knowledge of professional concepts that guide team members to resolve complex issues in creative and effective ways. Develops and Guides implementation of new business processes to support system changes.  Will oversee and provide guidance to Business Analysts and business partners in all day-to-day application and production issues.

The Wholesale Technology Manager will develop systems implementation strategy in partnership with key business stakeholders. Assist in the creation and/or administration of the entire development lifecycle, including maintenance planning. Ensure timely, accurate, and cost effective implementation of all systems. Various aspects of change management for user community. They chronicle, lead reviews, and obtain formal approval from business owners, DEV, and QA on extensively detailed functional requirements.

Company Overview

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant's Tire®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilites

  • Ability to gather requirements effectively; document requirements and confirm observations with business owners.

  • Ability to perform fit/gap analysis based on requirements.

  • Ability to create detailed and thorough test plans for medium-sized initiatives.

  • Knowledge of business systems software and software development lifecycle.

  • Ability to develop a project plan, meeting established deliverables and timelines.

  • Ability to provide guidance to lower level personnel and conduct training.

  • Ability to conduct meetings, gather information and present status.

  • Ability to effectively coach and mentor associates for success

  • Self-starter and able to independently manage people and tasks

Qualifications

  • 8+ years of business requirement or functional area experience.

  • 5+ years leadership experience with high performing team(s)

  • Experience in ERP technologies, methodologies, and purposes, with a focus on Project management, Task management, Resource management, and Project financials.

  • Good understanding of business processes

  • SME level of business acumen in multiple functional areas, with expertise in a minimum of one area.

  • Extensive in-depth knowledge of multiple enterprise applications.

  • Various system development and project management methodologies (OO, PMI).

  • Understanding of the technical architecture of the businesses applications and platforms.

  • Ability to communicate technical information to non-technical users.

  • Ability to communicate business process to technical resources.

  • Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.

  • Ability to gather requirements effectively; document requirements and confirm observations with business owners.

  • Ability to perform fit/gap analysis based on requirements.

  • Ability to create detailed and thorough test plans for medium-sized initiatives.

  • Knowledge of business systems software and software development lifecycle.

  • Ability to develop a project plan, meeting established deliverables and timelines.

  • Ability to provide guidance to lower level personnel and conduct training.

  • Ability to conduct meetings, gather information and present status.

  • Ability to effectively coach and mentor associates for success

  • Self-starter and able to independently manage people and tasks

Benefits

  • Competitive compensation

  • Tuition reimbursement

  • 401k plan with a company match. Immediate 100% vesting

  • Comprehensive benefits including medical, dental and vision

  • Company paid short term disability and employer subsidized long term disability

  • Company paid life insurance

  • Generous paid vacation and paid time off

  • Purchase discount program

  • Employee assistance program

  • Flexible spending account

  • Discounted tire and automotive services

  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Information Technology, IT Manager, Medical, Manager, ERP, Technology, Healthcare, Management