WFM Strategy Analyst

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Description

Assisting in the development and execution of workforce management strategies (WFM). Analyzes data to help standardize and optimize staffing levels, schedules, and resource allocation, ensuring effective operations and cost effectiveness. Front end maintenance of our current time and attendance platform. Collaborates with cross functional teams to support workforce planning initiatives and contributes to the enhancement of overall operational efficiency.

This role will be a Hybrid work environment.

Job Responsibilities

• UKG Front End System Maintenance – Basic user profile modification, data mining, reports generation, ad hoc request resolution, analytics customization, data research, general trouble shooting, etc.
• Monitor and analyze key performance indicators (KPI’s) related to workforce productivity and identify areas of improvement
• Generate regular reports of workforce metrics, providing insights to support decision making by management
• Assist in forecasting future staffing needs based on historical data and industry trends.
• Conduct data analysis to asses workforce needs and trends, aiding in the development of effective staffing plans.
• Support the evaluation of workflow processes to enhance operational efficiency and resource allocation
• Other duties as assigned

Qualifications

• Analytical Skills: Proficiency in data analysis, including experience with statistical tools and spreadsheet software
• Detail Oriented: Ability to pay close attention to details, ensuring accuracy in workforce planning and data analysis.
• Team Collaboration: Capacity to work effectively in cross functional teams and communicate with HR, department managers and other relevant stakeholders.
• Time Management: Strong organizational and time management skills to handle multiple tasks and meet deadlines.
• Technological Proficiency: Familiarity with workforce management software and proficiency in Microsoft excel or similar tools.
• Problem Solving: Aptitude for identifying issues, root causes, and proposing effective solutionsto optimize workforce planning.
• Bilingual language skills in Spanish / English are a plus

Benefits

• Competitive compensation
• 401k plan with a company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

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