Sales Program Analyst I

Compensation Data

NA

Company Overview

With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.

• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

• Oversee customer incentive programs tracking, calculation and reporting
• Issue Daily, Monthly, Quarterly and Annual credits
• Provide technical support with new dealer enrollment, set up and status tracking
• Work with suppliers and 3rd party vendors programs.  Obtain program compliant data
• Ad hoc reporting, visualizing data and identifying trends
• Provide field staff with data, reports and analysis to grow associate dealer base

Job Responsibilities

• New dealer enrollment and provide status updates
• Work with IT to set up and maintain data feeds.  Provide suppliers with reporting
• Provide field staff tools to grow associate dealer base and increase compliance with existing dealers
• Respond to promotion inquiries in a timely manner
• Monitor vendor usage reports to drive program effectiveness and communicate with the field
• Program tracking and payout calculation
• Ensure credits are accurate and issued in a timely manner.

Additional Responsibilities

• Process automation
• Analytical skills and provide feedback
• Sense of urgency
• Proactive with customer need
• Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
• Capability to make sense of complex, high quantity, and contradictory information to effective problem solving
• Conduct research and analysis on customers performance with regards to program offered
• Other duties as assigned 

Continued Responsabilities

Qualifications

• Demonstrated strong proficiency in using business software, specifically Power BI, Excel, MSOffice, SAP, and other reporting tools
• Accuracy, reliability and detail oriented
• Ability to communicate with internal stakeholders
• Ability to communicate with customers and vendors
• Ability to work well under pressure, handle multiple tasks, and meet project timetables
• Bachelor's degree in marketing or related business field
• Min 2+ years of related work experience in a related environment or an equivalent combination of education and experience
• Bilingual in Spanish /English is a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.