National Accounts Sales Manager

Description

Reporting to the Director, National Account Sales, this position is responsible for the development and maintenance of national account relationships with companies that operate a fleet of vehicles on a national scope.   The primary objectives for this position are to strategically grow TBC market share in the National Account market segments by new account acquisition, maintenance of existing fleet accounts to maximize sales, profits, and monitor the service level execution of TBC channels among these customers.  This position will create and facilitate necessary training programs for the retail and franchise group to position TBC as the service provider of choice among the fleet account community. This position also is required to assist senior management with any special projects as needed.

Job Responsibilities

• Meets or exceeds TBC Corporation’s performance standards for quality and speed of service to our customers
• Effective administration and management of fleet account programs and initiatives
• Ability to develop strong customer relationships at all levels within the accounts
• Communication of business issues / trends with both customers and TBC management
• Must be able to represent TBC Corporation at trade shows, conventions, promotional and customer sponsored events
• Ability to lead TBC store training on Fleet account growth and sales
• Collaborate with internal Business Partners to monitor performance and identify business opportunities and best practices
• Partner with Field Management team ensure customers are served at the highest level possible; ensuring customer concerns are identified and addressed internally and systems are revised based on feedback
• Excellent verbal and written communication skills
• Exceptional customer service ability and a high level of professional integrity
• Ability and willingness to work a flexible schedule, including weekends
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Business, Management or a related field of study is preferred
• Preferred 5+ years’ experience with similar industry
• Demonstrated ability to drive sales growth
• Strong analytical ability, logic and mathematical skills
• Strategic Account development and maintenance
• Ability to grow revenues through customer relationship expansion
• Must have prior multi-site/ multi-state responsibilities in a management capacity
• Extensive data analysis experience related to customer relationship management
• Previous experience in a fast-paced environment requiring strict organization, efficiency, and attention to detail
• Proficient in financial analysis
• Proficient in forecasting sales projections
• Knowledge of best practices for customer experience management and the customer lifecycle
• Demonstrated ability to work cross functionally within multiple business units within a corporation

Benefits

• Medical, Dental and Vision coverage
• Company paid short term disability and company subsidized long term disability
• Company paid life insurance
• 401(k) with company match and immediate 100% vesting
• Generous paid vacation and paid time off
• Flexible spending account
• Employee assistance program
• Employee automotive service discounts
• And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Company Overview

For 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America and Mexico through TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

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