Internal Communications & Engagement Manager

Compensation Data

Company Overview

With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

TBC Corporation is seeking an enthusiastic Communications Manager with a passion for storytelling to drive employee engagement and enhance internal communication efforts across the organization. This role will lead the editorial process, proactively curating a range of content for employees and executives. Additionally, this position will oversee the planning and execution of employee engagement events and additional activities that foster a positive company culture. The Communications Manager will coordinate the company-wide recognition program promoting a culture of acknowledgment and appreciation. The candidate will report to the Vice President, Corporate Communications at TBC, and join a high-performing communications team.

This position is based in Palm Beach Gardens, FL.

Job Responsibilities

Content Development and Management

• Leads internal communications and partners with broader communications team members in executing comprehensive plans.
• Create and manage engaging content for various communication channels, such as the intranet, emails, town halls and leadership meetings.
• Serve as the coordinator of the company’s editorial calendar, ensuring timely and strategic content delivery across all platforms.
• Develop a variety of written and visual content for employees and executives, including speeches, video scripts, graphics, and written messaging for enterprise-wide communications tools, such as global town halls, leadership meetings and engagement sessions.
• Collaborate with cross-functional teams to source and develop content that aligns with business priorities and highlights employee contributions.
• Craft and execute comprehensive and effective communication plans that connect with diverse audiences, with a strong focus on measuring impact and refining strategies based on data insights.

Additional Job Responsibilities

Event Planning and Execution

• Organize and execute TBC employee meetings, such as town halls, leadership meetings and similar, through sending invitations, preparing agendas/run-of-shows, drafting executive speaker notes, creating visuals and more.
• Plan key engagement activities and other company events that strengthen employee morale.
• Coordinate logistics, manage vendor relationships, and ensure events deliver a positive experience for employees.
• Prepare event communications, including invitations, agendas, and post-event recaps 

Continued Responsibilities

Recognition Program Management

• Oversee the administration of TBC’s recognition program, managing nominations and award distribution to consistently celebrate employee achievements.
• Partner with HR and departmental leaders to promote and expand recognition initiatives across teams. 

Added Responsibilities

Strategic Communications Initiatives

• Support corporate communication projects, including preparing internal meeting materials, executive messages, and presentation content.
• Manage content and logistics for town halls and leadership meetings, ensuring effective communication across all levels of the organization.
• Monitor and report on engagement metrics, using data to inform strategies and optimize internal communications.

Human Resources Communications

• Serve as the primary contact for Human Resources communications, developing messaging that supports HR initiatives and keeps employees informed and engaged.
• Other duties as assigned 

Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.
• 3-8 years of experience in communications, event planning, or a related role.
• Detail-oriented writer with a keen eye for accuracy and consistency.
• Highly efficient project management abilities and the ability to balance multiple projects.
• Experience in event planning and/or employee engagement activities preferred.
• Bilingual in Spanish / English is a plus 

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.