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Franchise Contract Administrator

Date: May 9, 2019

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation


The Franchise Contract Administrator will lead cross-functional teams through the new franchisee on-boarding process.  This individual will demonstrate a strong level of commitment towards delivering accurate, timely and consistent results.  Duties can include but are not limited to: coordinating with Franchise Development Team lead to identify transaction type (New Construction, Conversion, Transfers), determine resources required, support/manage project timeline, identify and manage communication with all key stakeholders, track and report progress of on-boarding process, and assist in procuring of required documents per transaction. This position requires a self-starting, detail-oriented individual with strong planning, time management and communication skills. 

Company Overview

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant's Tire®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilites

  • Schedule and attend cross-functional project meetings, including preparing agendas, taking notes, sending out relevant updates

  • Manages the franchisee on-boarding process from deal inception to store opening

  • Conduct/participate on weekly calls with Franchisee and Project Manager throughout on-boarding lifecycle

  • Prepares the timeline for completing projects and establishing milestones

  • Collaborates with subject matter experts to determine the appropriate resources needed for transaction type 

  • Successfully complete new-store transactions within budgeted parameters

  • Successfully complete all store transfers

  • Ability to manage multiple projects and people simultaneously

  • Create and maintain comprehensive documentation

  • Identify project issues and work with internal teams on resolution

  • Ability to excel in a fast paced environment, where critical thinking and strong problem-solving skills are required

  • Innovative thinker who is positive, proactive and readily embraces change


  • Strong interpersonal skills required

  • Understands and adheres to a high level of confidentiality and integrity 

  • Experience using a CRM (Salesforce preferred)

  • Proficient in all MS Office tools: Word, Excel, Power Point, Outlook

  • Cross Functional experience – Legal, Construction, Operations

  • Contractual experience  

  • Strong and persistent drive to deliver positive results (leader mentality)

  • Excellent organizational skills, including attention to detail and multitasking skills

  • Bachelor’s Degree Preferred


  • Competitive compensation

  • Tuition reimbursement

  • 401k plan with a company match. Immediate 100% vesting

  • Comprehensive benefits including medical, dental and vision

  • Company paid short term disability and employer subsidized long term disability

  • Company paid life insurance

  • Generous paid vacation and paid time off

  • Purchase discount program

  • Employee assistance program

  • Flexible spending account

  • Discounted tire and automotive services

  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Medical, Franchise, Contract Manager, Retail, Healthcare, Automotive, Legal