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Facilities & Equipment Dispatcher

Date: Nov 4, 2022

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation


TBC Corporation is a leader in mobility industry whose guiding purpose is to “keep you moving on the road ahead”.  We live our values every day and strive to create a culture where our vision of being the most trusted provider of innovative and value-creating business solutions in the mobility industry is forged in every relationship we enter.

We are one of the largest marketers of automotive replacement tires with nearly 3,200 franchised and company-operated tire and automotive service centers, 22 proprietary tire brands, more than 150 distribution centers, and 9,000+ team members globally. Brands within TBC’s stable include Midas, NTB, Tire Kingdom, Big-O Tires and National Tire Wholesale (NTW).

This position is responsible for fielding service or repair requests, dispatching qualified vendors for resolution and insuring the service is completed in a timely and satisfactory manner.

Job Responsibilities

  • Responsible for fielding requests for building maintenance and equipment service.
  • Provide necessary follow up to ensure repairs have been made in an efficient and cost effective manner, utilizing Facilities Dispatch Software.
  • Conduct periodic training classes on equipment.
  • Perform analysis on building maintenance and equipment repair activity to determine future capital expenditures.
  • Responsible to assist as directed with resolution of annual inspections, Landlord/Lease issues and or code compliance.
  • Other duties as assigned by their immediate supervisor.


  • High School Diploma required
  • Prior Facilities coordination or Call Center experience required.
  • Excellent computer skills, with a strong numerical aptitude.
  • Exceptional Customer Service skills and highly motivated.
  • Must be extremely detail oriented with the ability to multi-task.
  • Ability to work flexible hours and weekends if needed.
  • Goal oriented with the ability to meet firm deadlines


  • Competitive compensation
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire and automotive services
  • And more!



Company Overview

For 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Real Estate, Transportation, Facilities, Call Center, Dispatcher, Sales, Operations, Customer Service