Executive Office Manager

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Executive Office Manager is a high-profile position that provides direct administrative assistance to the President/Chief Executive Officer (CEO) and other executives as needed. This position manages the executive assistant and reception team. This position oversees complex calendar management, meeting planning, creating presentations, travel arrangements, and regular administrative functions. This position is highly visible, both internally and externally, and will work with shareholders, vendors, stakeholders, etc. ensuring a seamless experience for all involved.

This position is onsite in our corporate office.

Job Responsibilities

• Oversee daily operations of Executive Office, ensuring all administrative tasks are completed efficiently and to a high standard
• Supervise executive assistant and reception teams establishing department goals, assignments, and tasks to ensure smooth office operations
• Serves as a partner to the CEO anticipating needs and proactively addressing them
• Manage the CEO’s calendar to prioritize their time and schedule
• Coordinate travel arrangements and accommodations and required documentation for such
• Coordinate and oversee the organization of executive meetings and high level events to include logistics, guest list, venue, and agenda as needed
• Handle correspondence, emails, phone calls on behalf of executives
• Prepare and distribute reports, presentations, and other documents as needed
• Handle sensitive and confidential information, files and records, with the utmost discretion ensuring data protection and privacy are adhered to at all times
• Serve as a primary point of contact for internal and external inquiries directed to the executive office
• Serve as a liaison to Board of Directors and/or their designees

Additional Job Responsibilities

• Consolidate board presentation and distribute to Board Members
• Collaborate with other departments to facilitate communication and streamline processes
• Partners with procurement for purchase order review and release as required
• Complete expense reports
• Monitor and manage office supplies, special event items
• Arrange catering and food orders for meetings as requested
• Other duties as assigned

Qualifications

• Bachelor’s degree in business administration, communications, office management, hospitality or related field preferred
• Minimum of four (4) years of office management or executive assistant experience supporting C-level executives
• Two (2) plus years in a supervisory or team leader role with experience mentoring and coaching direct reports
• Strong organizational, communication, and interpersonal skills
• Discretion and confidentiality in handling sensitive information
• High level of proficiency in Microsoft Office software
• Ability to multitask, prioritize, and meet deadlines
• Adaptability and problem-solving skills
• Ability to work well under pressure
• Aptitude for learning technology, systems, and software
• Effective project and time management skills are essential
• Proactive attitude
• Professionalism and integrity in all interactions and responsibilities
• Bilingual language skills in Spanish / English are a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.