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Director of Business Reporting and Analytics

Date: Feb 1, 2021

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation

Description

The Director of Business Reporting and Analytics is a new position.  This role is a critical part of the TBC Franchise Operations Team and will be instrumental in providing guidance for the growth, expansion, and general management of the Midas and Big O Tires franchises.  You will support the execution of the TBC Franchise Group’s “Big 4” strategic priorities:  1. Grow Same Store Sales; 2. Grow our Number of Stores; 3. Save Stores from leaving the system; 4. Grow tires at Midas and branded tires at Big O Tires.  The Director of FBD will be responsible for building relationships across strategic business units at TBC (TBC Shared Services, TBC Franchise HQ and Field operations).  This role will include operational and strategic analytics, decision support, program management, business intelligence and deployment of significant Franchise initiatives aligned with TBC’s strategy.

Job Responsibilities

  • Lead cross-functional teams in the field deployment of TBC Franchise initiatives (i.e. Secondary Finance) Coordinate and lead all Franchise Business Development activities: Digital Vehicle Inspection (DVI)   
  • Develop process for testing and launching initiatives, including pre/post feedback from franchisee’s, field team, and franchise leadership.  This will require collaboration with TBC shared services departments that lead initiatives that directly or indirectly impact the franchise business.
  • Profitability Workshops – Plan, organize, and lead Midas and Big O Tires Profitability Workshops. Develop relative content for the workshops as well as content to be used at local market meetings with the key focus on growing dealer profitability. Develop a process for P&L standardization and utilize tools that allow benchmarking and strategic insights
  • Annual business planning – Manage business planning tool and bets process. Create a seamless system to track and measure the performance of the field team to their individual franchisee business plans.  The objective is to  drive franchise profitability and the TBC Franchise Group’s strategic priorities
  • Own Big O Yes/Midas Yes Now initiatives and adoption of Marchex, Appointments, Credit, car count growth, with appropriate measurements and tracking.
  • Culture of Credit – Own programs and growth of credit market share with primary and secondary finance providers – Manage relationships across vendors, internal departments (marketing, finance, IT, etc.) and deployment in the field.

Qualifications

  • Successful experience leading high performing teams.  Team player with ability to work cross functionally in a shared services environment
  • Proven ability to create and lead special projects and successfully deploy across franchise locations  
  • Strong analytical skills with the ability to create reporting to drive business growth and decision making
  • Excellent financial planning and analysis acumen
  •   Working knowledge of Franchise business practices and understanding of FDD and franchise agreements
  •   Build and maintain strong business relationships with key Midas and Big O Tires Franchisees
  •  In-depth understanding of the automotive aftermarket and the changes the industry is undergoing
  •   5+ years’ experience in multi-store and/or multi-state retail tire and automotive service business
  • Bachelor’s degree in business administration
  • Approximately 20-30% travel expected
  • Position is located in Palm Beach Gardens

Benefits

  • Competitive compensation
  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Generous paid vacation and paid time off
  • Purchase discount program
  • Employee assistance program
  • Flexible spending account
  • Discounted tire and automotive services
  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Company Overview

For over 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®.  TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Data Analyst, Manager, Analytics, Medical, Retail Sales, Management, Data, Healthcare, Retail