Credit Manager

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
•  Teamwork - We are better together.
•  People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
•  Accountability - We own our actions and decisions; we do what we say we are going to do.
•  Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

We are seeking an experienced, strategic Corporate Credit Manager to oversee our credit operations in the United States and Mexico. This role will partner closely with the sales team to monitor credit line utilization, understand market trends, and set appropriate credit limits while limiting the company’s exposure. The ideal candidate will have a strong background in financial statement analysis, risk mitigation, and customer service, ensuring our credit practices support business growth while maintaining robust controls.

This role is a Hybrid work environment.

Job Responsibilities

• Collaborate with sales team to understand customer trends and ensure credit aligns with business goals.
•  Monitor credit line utilization and proactively recommend adjustments based on financial health, payment performance and sales trends.
•  Establish and review credit limits, ensuring they align with the company’s risk appetite and customer needs.
•  Conduct thorough analysis of financial statements to assess creditworthiness, including evaluating financial ratios, trends, and industry benchmarks.
•  Prepare credit proposals and present findings to senior management for approval.
• ·Implement risk mitigation strategies such as credit insurance, letters of credit, and guarantees to minimize exposure.
•  Develop and maintain credit policies and procedures to ensure compliance with regulatory requirements and company standards.
•  Perform regular audits of credit files to ensure proper documentation and adherence to controls.

Additional Job Responsibilities

• Act as a liaison between the credit team, sales team, and customers to resolve credit issues and enhance customer relationships.
• Provide exceptional service by responding to inquiries and resolving disputes in a timely and professional manner.
• Educate customers on credit terms, policies, and best practices to foster a transparent and collaborative relationship.
• Prepare and present regular reports on credit metrics, including credit line utilization, portfolio level risk and mitigation strategies and recommendations to optimize risk and return.
• Stay informed about economic and industry trends that could impact the credit landscape.
• Lead and mentor a team of credit analysts based in US and Mexico.
• Other duties as assigned

Continued Responsibilities

Added Responsibilities

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field. MBA or relevant professional certification (e.g., CFA, CCE) preferred.
• Minimum of 5-10 years of experience in corporate credit management, with at least 3 years in a leadership role
• Strong knowledge of financial statement analysis, credit risk assessment and risk mitigation techniques.
• Prior experience with UCC filings and other security instruments
• Experience managing cross-border teams and familiarity with credit practices in the US and Mexico.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
• Proficiency in credit management software and tools such as D&B and Equifax; experience with SAP ERP systems is a plus.
• Excellent verbal and written communication skills
• Strategic thinking and problem-solving.
• Strong leadership and team management skills.
• Analytical mindset with attention to detail.
• Customer service orientation and negotiation skills.
• Bilingual language skills in Spanish / English are a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.