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Corporate Service Technology Manager

Date: Nov 4, 2021

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation

Description

A successful Corporate Technology Manager will oversee the analysis of business problem resolution with automated solutions, processes, and procedures. In the role, they will oversee, review, and approve design proposals and provide feedback on alignment with business requirements. Coach and provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user and system requirements. Create specifications for systems to meet business requirements.

Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results on new or special assignments. They will provide consultation on complex projects and be a top level contributor/specialist. Major contributor for the establishment/review of department delivery policies and procedures. Provide mentoring to Business Analysts to encourage their overall development and growth within the organization.

Job Responsibilities

  • Ability to gather requirements effectively; document requirements and confirm observations with business owners.
  • Ability to create detailed and thorough test plans for medium-sized initiatives.
  • Knowledge of business systems software and software development lifecycle.
  • Ability to develop a project plan, meeting established deliverables and timelines.
  • Ability to provide guidance to lower level personnel and conduct training.
  • Ability to conduct meetings, gather information and present status.
  • Ability to effectively coach and mentor associates for success
  • Self-starter and able to independently manage people and tasks

Qualifications

  • 8+ years of business requirement or functional area experience.
  • 5+ years leadership experience with high performing team(s)
  • Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.
  • Ability to gather requirements effectively; document requirements and confirm observations with business owners.
  • Ability to perform fit/gap analysis based on requirements.
  • Ability to create detailed and thorough test plans for medium-sized initiatives.
  • Knowledge of business systems software and software development lifecycle.
  • Self-starter and able to independently manage people and tasks

Benefits

  • Tuition reimbursement
  • 401k plan with a company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Generous paid vacation and paid time off
  • Employee assistance program
  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment

Company Overview

For 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant's Tire®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Information Technology, IT Manager, Service Manager, Medical, Manager, Technology, Customer Service, Healthcare, Management