Inside Sales Specialist

Compensation Data

NA

Company Overview

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.

• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.       

Description

Profitably grow NTW unit, sales dollar, and gross margin in targeted customer segmentation. Ambitions will be achieved through maintaining a customer-centric approach and collaboration with respective Account Manager team.

The key expectations of the position are to grow tire and non-tire related sales within assigned book of business, increase TIPS adoption and usage, customer gradation in the segment funnel, and maintain a  minimum call volume activity requirements.

Job Responsibilities

• Segment “F” Customers identified in 2026 Segmentation (Low Volume, No Program)

• • Increase top line sales dollars and units
  • Customer graduation into segments (A-D)
  • Solicit Manufacturer Programs
  • Solicit sales via outbound calls
  • Establish TIPS accounts
  • Facilitate and communicate NTW specific promotions
  • Communicate manufacturer eligible rebates
  • Establish term accounts through credit department
  • Champion Metrolink with eligible dealers

Additional Responsibilities

• Increase Unit and Sales Dollar Growth in the Following Categories

• • P/LT Tires
  • Medium Truck
  • Specialty

• Activity recordkeeping

• • Accurately capture call activity details for all customers in Salesforce.com

Continued Responsabilities

• Alignment with Center Operations and Field Sales Personnel
• • Clear communication on program lead opportunities back to the Account Manager’s
  • Clear communication with DC managers regarding service issues

• Other duties as assigned.

Added Responsabilities

Qualifications

• Proficient in computer programs including Microsoft Office, Excel, etc.
• Proficient and Professional selling skills via the telephone
• Ability to learn and become proficient with technology tools: SalesForce.com, TIPS, QlikView, SAP, Personas
• Automotive or tire experience (preferred)
• Professional appearance and communication skills
• Travel via car or airplane required on occasion.
• Ability to carry promotional and sales related materials and to move or maneuver tires for demonstration purposes when needed
• Use of computer keyboard and monitor required daily.
• Use of telephone required daily.
• Bilingual in Spanish /English is a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.