Franchise Development Manager - Big O

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Franchise Development Manager is a seasoned, professional sales role focused on awarding new franchises of our best-in-class, complete auto care brand, Big O Tires. This high profile development job requires a sales professional that can successfully convert leads delivered to them and develop independent lead sources to identify quality franchisee candidates. Leads come from various sources, and this job requires a sales professional that can successfully communicate and interact with all types of candidates. This role must be able to justify upfront investments in the franchise based upon the strength of the franchise brand and system. Knowledge of the auto industry, franchising and retail operations will help this candidate be successful. Additionally, this role will assist existing franchisees working with the brand’s operational teams to identify expandable existing franchisees and create a growth path with operations to maximize existing franchisees growth desires in the short and long term. Candidate can live within 60 miles of Denver, CO. 

Job Responsibilities

• Franchise Development Manager Job Purpose: Recruit successful new franchisees for Big O Tires and identify existing expandable franchisees working with operations team of both brands in cohesive manner. Understand and be able to explain the systems and programs for Big O Tires.
• Develop relationships and key activities with all business units and necessary stakeholders involved in the franchise system, example transaction management, real estate, operations, legal, integration etc.
• Identify and create strategic development opportunities that include, but are not limited to, business brokers, real estate entities, other franchise systems, existing Big O Tires franchisees and/or complementary and competing businesses in the automotive field.
• Create a sense of urgency and a culture of support for our franchisees throughout TBC Corporation.
• Be an enthusiastic advocate for all of our franchise brands.
• Exceed aggressive sales goals to support the growth of our franchise business.
• Understanding of state and federal laws concerning franchise sales and disclosures including Franchise Disclosure Documents (FDD)
• Familiar with lead generation software (ex. Salesforce CRM system) and have technical skills to navigate populate and utilize.

Additional Job Responsibilities

• Lead candidates through a complex, multi-stage process to educate them about our franchise opportunity and get them approved as franchisees.
• Continue to be primary point of contact for approved franchisees and work with internal departments to complete transactions through store opening, after initial franchise approval.
• Maintain strict compliance with state and federal franchise sales and disclosure laws
• Timely and professionally respond to applicants
• Ability to travel as needed, including weekend
• Ability to work in self-directed environment
• Strong presentation skills
• Other duties as assigned

Continued Responsibilities

Added Responsibilities

Qualifications

• Bachelor’s degree preferred but not necessary
• Prefer minimum of 2-4 years of experience in high growth franchise sales, not required for the right candidate. Transferable skills includes SAAS, financial, or any other regulated professional selling directly to high level executives.
• Bachelor’s degree in business administration preferred but not required
• Sales mentality/results driven
• Proven team player with verifiable results to show for it
• Ability to work with interdepartmental shared services corporate support model is a must
• Negotiating skills with a mindset to create “win-win” outcomes
• Understanding of broker and consultant networks
• An ability to create productivity vs. activity that supports franchisee and franchisor
• Possesses the ability to work well under pressure and handle multiple tasks
• Deliver impeccable customer service with tenacious follow up skills
• Foster and maintain a high level of professional courtesy and integrity
• Strong business acumen
• Thorough understanding of key financial metrics, ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit % vs. Gross Profit Dollars, etc.) and operational drivers in retail tire/service environment
• Exceptional Microsoft Office Skills: PowerPoint, Word and Excel
• Bilingual language skills in Spanish / English are a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.