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Collections Representative

Date: Aug 9, 2019

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation


As a Collection Representative for TBC Shared Services, the incumbent will be responsible for contacting customers for payment, reconciling AR accounts, coordinating collection efforts with warehouses and releasing credit holds.

Company Overview

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilities
  • Contacting customers for payment
  • Application of customer payments
  • Developing payment plan for customers in past due status
  • Interface with sales and operations to communicate various customer related issues
  • Release customer orders on Credit Hold
  • Drive resolution of disputed accounts receivable items
  • Interface with Credit Department for the purpose of reporting customers that are in distressed financial condition
  • Develop tracking reporting for the purpose of collections results and follow up
  • Support TBC Code of Business Conduct
  • Other duties as assigned
  • High School Diploma required, some college preferred.
  • A minimum of 3 to 5 years (B2B) Business to Business collections experience
  • SAP Experience
  • Proficient in reconciling customer accounts
  • Proficient in Microsoft Office products
  • Must be able to work a flexible schedule when necessary to meet the needs of the business
  • Competitive compensation and bonus
  • Tution reimbursement
  • 401K plan with a company match. Immediate 100% vesting
  • Comprehensive benefiets including medical, dental and vision
  • Company paid short term disability and employer subsidized ling term disability
  • Company paid life insurance
  • Discounted tire and automotive services
  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

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