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Business Analyst

Date: May 29, 2019

Location: Palm Beach Gardens, FL, US, 33410

Company: TBC Corporation


The Business Analyst will build strong relationships with business stakeholders and subject matter experts to develop an in-depth understanding of key business functions and the business processes they support.  Elicits business relationships using techniques such as interviews, document analysis, workshops, surveys, site visits, business process analysis, use case scenarios, and business analysis.  The Business Analyst will evaluate information gathered from multiple sources to reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying needs of the business.  Business Analyst II’s understand the importance of process standardization and facilitates discussions with the business to define “as-is” and “to-be” business process design and supporting business rules.

Company Overview

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant's Tire®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilites

  • Ability to communicate technical information to non-technical users.

  • Ability to communicate business process to technical resources.

  • Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.

  • Ability to gather requirements effectively; document requirements and confirm observations with business owners.

  • Ability to perform fit/gap analysis based on requirements.

  • Ability to create detailed and thorough test plans for medium-sized initiatives.

  • Knowledge of business systems software and software development lifecycle.

  • Ability to develop a project plan, meeting established deliverables and timelines.

  • Ability to provide guidance to lower level personnel and conduct training.

  • Ability to conduct meetings, gather information and present status.


  • 4+ years of business functional area experience.

  • Experience in ERP technologies, methodologies, and purposes, with a focus on Project management, Task management, Resource management, and Project financials.

  • Good understanding of business processes pertaining to timesheets, expenses, project management, invoicing, accounts receivables, sales.

  • SME level of business acumen in multiple functional areas, with expertise in a minimum of one area.

  • Extensive in-depth knowledge of multiple enterprise applications.


  • Competitive compensation

  • Tuition reimbursement

  • 401k plan with a company match. Immediate 100% vesting

  • Comprehensive benefits including medical, dental and vision

  • Company paid short term disability and employer subsidized long term disability

  • Company paid life insurance

  • Generous paid vacation and paid time off

  • Purchase discount program

  • Employee assistance program

  • Flexible spending account

  • Discounted tire and automotive services

  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

Job Segment: Business Analyst, Medical, Retail Sales, ERP, Finance, Healthcare, Retail, Technology, Automotive